du Store Locations | du.ae
Store services update
To serve you better online, the below services are no longer available at our stores. Head online to www.du.ae/myapp for these transactions
Payment & recharge transactions, subscription to auto-payment. Visit du.ae/waystopay to choose your preferred payment method.
Postpaid end-to-end plan management: Check last 6 months’ bill details, bill comparison, payment summary, plan inquiries: check plan details & benefits, unbilled usage etc. on DuApp
Roaming management: Roaming bundle add-on activation & deactivation, check roaming usage (out-of bundle, in-bundle) on DuApp
Home services & Plan management: Troubleshooting, Cancellation, Relocation and check TV add-ons and benefits on DuApp
For other services, please consider using our online channels
du Express Stores
Our Express stores offer the following services:
- New Postpaid and PrePaid plan activations
- Changing from Prepaid service to a PostPaid plan
- Mobile Number Portability
- Upgrades
- ID renewal updates
For other services, please consider using our online channels
Self-services payment machines
Pay your bills or recharge by cash or card using our self-service machines located at convenient locations.